How To Ride
You may board a Metro bus at any safe street corner along its scheduled route, not in the middle of the block. When you see your bus, wave to the operator to let them know you need a ride.
While Metro operators make every effort to operate on schedule, please remember that traffic and other factors may affect arrival times. To ensure that you catch your bus, make sure you arrive at your stop a few minutes before it’s scheduled to depart.
Once the bus has come to a stop and the door opens, step on. The operator will kneel the bus or extend the ramp upon request if you need help boarding the bus.
Please have the exact fare, ticket, or pass ready when boarding. Operators CANNOT make change. If you need to transfer to another route to complete your trip, please ask for a transfer when you pay your fare. Please let the operator know the route you’re transferring to and where that transfer will be made, so that he or she can contact your connecting bus and inform the other operator.
After paying your fare, please sit in the first available seat, keeping in mind that the first few seats may be reserved for those with special needs and seniors.
When you’re about half a block from your destination, pull the yellow cord that runs along the window to request a stop. As soon as it is safe, the operator will stop the bus and open the doors.
Please use the rear door to exit the bus. When exiting the bus, watch for traffic and use caution. Never walk in front of the bus.