What if I’m denied eligibility?
In the event that this occurs, an appeals process exists.

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1. How will I know if I’m determined an “eligible rider?”
2. What if I’m denied eligibility?
3. Where will paratransit take me and, are my trips prioritized or limited in any way?
4. What are the vehicles like?
5. If I need assistance with packages such as groceries, for example, will the driver help me to the door?
6. If I schedule a ride, will it be possible for the driver to drop me off to run a quick scheduled errand?
7. What if a Personal Care Attendant (PCA) needs to travel with me?
8. May I bring a non-eligible person with me on trips as a guest?
9. Can non-residents ride paratransit?
10. Do Davenport CitiBus and Bettendorf Transit offer paratransit?